During my schooling life in National University of Singapore, I joined the Business Club. As programme head of the Business Club, I am responsible for all the activities organised by my club. Recently, I was put in-charge of the Valentine’s Day sale whereby my club would be selling gifts to students. My president, Fiona and treasurer, Ryan were the consultants for this project.
Fiona being the president always takes pride in her work and performs consistently. However, when she is very stressed up, she may vent her anger on her subordinates. Ryan who is also captain of the tennis team is trying very hard to cope with both the work from the club and his team.
Two days ago, we had a meeting to discuss details for the Valentine’s Day sale. An argument broke out between Fiona and Ryan as Fiona insisted on selling more than one item during the sale so that consumers would have more choices, while Ryan insisted that we do not have the time and manpower to cope with a sale consisting of more than one item. A serious verbal conflict occurred as both of them were not willing to give way to each other. Fiona believed that Ryan did not prioritise his work and only focused on tennis. On the other hand, Ryan was upset by Fiona’s criticism and wants to leave the project group. This made the meeting an unpleasant one, leaving me with the dilemma of who to side with.
What should I do as the details for the sale must be finalised by next week? Who should I side with as I feel both of them are valid in their own way?
Friday, January 30, 2009
Friday, January 23, 2009
Why developing effective communication skills are important for me?
Communication is needed for our everyday life. We need to communicate to let others know how we feel, what are we thinking about and what we want. Without effective communication, misunderstandings may occur every now and then which results in unnecessary arguments and misunderstandings which could have been rightly prevented.
Firstly, effective communication skills are important for me as they will allow me to better understand the intention of others. Effective communication will reduce misunderstandings which are usually caused by the different interpretations of a single message. For example, there were many times where my friends actually misunderstood one another due to text messages used in SMS or MSN as they could not differentiate the tone used in the message. In fact, they may not have been angry at all but because of such non-verbal tools, misunderstandings may occur.
Furthermore, being able to communicate effectively will allow me to speak more confidently in job interviews and meetings. When we are self-confident, we will be able to perform better and impress everyone. This is very important especially at work as we will meet different people every day. As simple body language tells a lot about what you are thinking, being sensitive and conscious when interacting with people will prevent any unhappiness during work
Lastly, effective communication skills are lifelong skills that one can master. These skills can even allow us to improve relationships and build stronger bonds between family, friends and colleagues. Hence, developing effective communication skills are important to me as I want to be more confident of myself and improve my relationships with others.
Firstly, effective communication skills are important for me as they will allow me to better understand the intention of others. Effective communication will reduce misunderstandings which are usually caused by the different interpretations of a single message. For example, there were many times where my friends actually misunderstood one another due to text messages used in SMS or MSN as they could not differentiate the tone used in the message. In fact, they may not have been angry at all but because of such non-verbal tools, misunderstandings may occur.
Furthermore, being able to communicate effectively will allow me to speak more confidently in job interviews and meetings. When we are self-confident, we will be able to perform better and impress everyone. This is very important especially at work as we will meet different people every day. As simple body language tells a lot about what you are thinking, being sensitive and conscious when interacting with people will prevent any unhappiness during work
Lastly, effective communication skills are lifelong skills that one can master. These skills can even allow us to improve relationships and build stronger bonds between family, friends and colleagues. Hence, developing effective communication skills are important to me as I want to be more confident of myself and improve my relationships with others.
Monday, January 19, 2009
Subscribe to:
Posts (Atom)
