Blog post #7 Reflection

Basically, in this effective communication module, I managed to learn the importance of communication skills both written and orally. Initially, I have always thought that communication only refers to the conversation between two persons. However, through this module, I realised that they are a lot of forms of communication, for example, non-verbal cues which often cause people to have misunderstandings due to the wrong signals sent.

In addition, I also realised the importance of communication in the writing of letters and reports. This is because different context requires different use of languages and format. This is especially important in working life as I believe fatal mistakes such as a wrong tone used is not appropriate and this can actually cause you to lose potential customers. Hence, the importance of effective communication was indeed highlighted in this module.

Furthermore, I realised having effective communication skills will impress others as you will speak more confidently. It is only when we speak confidently and clearly during a job interview or presentation; we will be able to bring our ideas clearly across to the other party.

Therefore, through this module, I feel that I am indeed more confident about communicating with other people. I am also more aware of the appropriate tone to use in different situations. For example, it is important to be humble yet confident during a job interview. Next, through this module, I realised the importance of communication in a group as disagreement may occur during the project. From the group project, I was given the chance to communicate more effectively with my group members.

Moreover, I feel that the skills learnt in this module will allow me to improve my relationships with others as I will become more sensitive to the tone and body language of others. Being more sensitive will cause less misunderstanding to occur. Hopefully, with these skills, it will improve my relationships and build stronger bonds between family and friends.

Lastly, thank you Ms Happy for all your guidance and everyone in this class who made this module fun and interesting.